These General Terms of Use are in effect as of 1 January 2014.

The company’s website www.vpstrust.com and its subdomains are owned and operated by C2 GROUP SRL Capital: 1.000.000,00 Euros. Head Office: via P. Ferraroni 9, 26100 Cremona, Italy (hereinafter C2 SRL).
All Subscribers using VPSTRUST services must read, accept and comply with the present General Terms of Use, which replace any prior agreement or document binding the Subscriber and VPSTRUST (referred to herein as “we,” “us,” “our” or “VPSTRUST”).

The General Terms of Use (hereinafter referred to as “Terms of Use”) are permanently available on the Website. VPSTRUST reserves the right to amend or alter the present Terms of Use at any time without prior notification.


The terms and expressions as used herein, and identified by a beginning capital letter, shall carry the following meanings. In the present Terms of Use the words imposing singular shall also include the plural and vice-versa where the context so requires.

  • Subscriber: Designates any person or entity, acting alone or representing a third party, exercising a commercial profession, that registers to use the VPSTRUST service after accepting the Terms of Use and creating their own Website in the following format: SiteID.VPSTRUST.com
  • Main Email Address: Designates the Email Address that the Subscriber wishes to use to communicate with VPSTRUST.
  • Internet Solution Partner: Designates VPSTRUST partners that perform certain services for VPSTRUST Subscribers.
  • VPSTRUST Email Account: Designates the email account provided to each Subscriber by VPSTRUST in accordance with the provisions of article 8 below.
  • General Terms of Use: Designates the present terms and conditions of use for the VPSTRUST Website, whose objective is to define the terms and conditions under which VPSTRUST provides its Services, and access to these Services, to Subscribers.
  • Special Conditions: Designates, if necessary, the terms and conditions completing these Terms of Use for a specific Subscriber.
  • Content: Designates any information, data, or other material protected by intellectual property rights and made available by the Subscriber on the Subscriber’s Website in accordance with the Terms of Use and Special Conditions.
  • Subscription Contract: Designates the combination of the present Terms of Use and the Special Conditions that may be defined for any additional Services.
  • Registration Date: Designates the Site ID and Password acquisition date.
  • Site ID: Designates the name of a Website.
  • Deactivation: Website left intact, but closed to the public for the period of time specified in the present Terms of Use.
  • Password: Designates the code that is attached to the Site ID.
  • Partner: Designates any third party company whose services are offered by VPSTRUST.
  • Services: Designates all of the services offered by VPSTRUST.
  • Website: The Website of a Subscriber whose address is a sub-domain of the domain VPSTRUST.com, such as SiteID.VPSTRUST.com, for example.
  • User: Designates an Internet user who is not a VPSTRUST Subscriber. These non-subscribers generally use the call back service set up on the VPSTRUST site.



  • Access to and use of the VPSTRUST Website and Services is restricted to Subscribers who have read and accepted the present Terms of Use.
  • The Subscriber represents and warrants the ability to contract and create binding legal obligations and the necessary authorizations to do so.
  • Use of the VPSTRUST Website is subject to compliance with the present Terms of Use.
  • VPSTRUST reserves the right to amend or alter the present Terms of Use at any time. Whenever possible, VPSTRUST notifies Subscribers of changes to the Terms of Use on the VPSTRUST Website.



The VPSTRUST Website is intended for professionals wanting to create their online store or for Public Authorities wanting to create their insitutional site. To do so, VPSTRUST provides several types of Service, including but not limited to:

  • Creation, customization, and modification of online Websites;
  • Hosting of aforementioned Websites;
  • Security services;
  • Website content management;
  • Social media management;
  • Mail account management;
  • Access to online applications;
  • Access to all other Services offered by VPSTRUST.

Subject to other specific provisions, the VPSTRUST Website can be accessed from any location, given that minimal technical conditions are respected, particularly in terms of Internet access.

The Subscriber agrees to conform to general standards of behavior and public order relating to Internet users and applicable in the country from which the Subscriber uses the VPSTRUST Website.

VPSTRUST reserves the right to modify or relocate the content making up the VPSTRUST Website and to temporarily or permanently suspend the VPSTRUST Website in part or in its entirety. VPSTRUST reserves the right to do so at any time and without prior notification to the Subscriber.



To access VPSTRUST Services, all Subscribers must create an account by filling out the online registration form and accepting the present Terms of Use entirely and without reserve.

At the time of registration, the Subscriber will select a Site ID and Password allowing them to access their account. The Subscriber is solely responsible for maintaining the confidentiality of the his or her Site ID and Password and accepts the consequences of all actions performed using his or her Site ID and Password.

The Subscriber guarantees the authenticity of the data he or she provides and that this information is exact, complete and up-to-date. The Subscriber is solely responsible for any false or inaccurate statements. If so provided, VPSTRUST reserves the right to suspend or terminate the Subscriber’s account or the data and files therein, refuse access to these sites, pages, files and data or ban the Subscriber from any or all VPSTRUST Services without notice or compensation, and without prejudice to any rights or remedies the Subscriber may have at common law or in equity.

VPSTRUST reserves the discretionary right to suspend access to Services to persons providing information at the time of registration that VPSTRUST deems incompatible with the structure and management of our Services.



All services listed below are provided to the Subscriber from the time of his or her registration on the VPSTRUST Website or just after first payment is received for premium services:

  • Sentora/Webmin installation
  • Remote backup service
  • Mail account management
  • Website creation
  • Website content management
  • Social media management
  • And other related services

The Subscriber’s rights to access Services are strictly exclusive and non-transferable.

For additional services involving a fixed date, such as server management service, it is possible to postpone the scheduled date one time, and one time only, on the condition that the request is made 15 days before the scheduled service date. Excepting this case, all expenses relating to the service are the responsibility of the Subscriber and no refunds will be made for the cancellation of the service.

For services requiring the exchange of information with the Subscriber, such as the creation of a graphic charter or custom home page, the Subscriber agrees to provide the information necessary to perform the service in a timely manner. The absence or undue delay of said information will lead to the cancellation of the service at the Subscriber’s expense and no refunds will be made.



The Subscription Contract is concluded for a one (1) month period beginning on the Registration Date. It is renewable by tacit agreement for monthly subscription periods.

The Subscriber has the right to cancel any or all Services he or she was using in the preceding month.

If the Subscriber decides to cancel subscription to the hosting service, his or her Website will be deactivated but left intact for a twelve (12) month period in accordance with article 14.2 below to allow the Subscriber to reconsider his or her decision.

If the Subscriber purchases several monthly subscriptions corresponding to different Services in advance, these subscriptions are non-refundable and the Subscription Contract is concluded for the period covering all prepaid services.

No sum is owed by VPSTRUST to the Subscriber in the case of early cancellation of his or her Subscription Contract.



7.1 – Charges and Payment

The price and Special Conditions of VPSTRUST Services can be accessed on the site www.VPSTRUST.com.

VPSTRUST reserves the right to revise these prices at any time.

7.2 – Billing
The Subscriber is billed monthly on the date of his or her subscription activation.

Subscription is payable in advance directly on the VPSTRUST site using the different payment methods available on the site www.VPSTRUST.com.

In the case of late payment, VPSTRUST by right will charge the Subscriber a penalty calculated at the legal rate in effect, with a minimum collection of 15 Euros per payment incident.

In the case of denial from the financial institutions concerned by the payment method selected by the Subscriber, a free of fifteen (15) Euros will be automatically billed to the Subscriber. Furthermore, VPSTRUST will no longer authorize the payment method giving rise to the denial and the Subscriber will have to select an alternative payment method for future payments.

7.3 – Server installation, blocking and unblocking terms

All services are provided upon 100% advance payment.

If a payment for the next term has not been received, Dedicated server VPS server will automatically be blocked; it cannot be restored.

All the data stored on the dedicated server will be retained for 24 hours after expiration of the payment term; after 24 hours the Company reserves the right to remove the Client’s data and rent the server again.

Server rental renewal and payment of the invoice for the next month’s rent shall be made within 7 days before the end of the rental term for a dedicated server, and within 1 day before the end of the rental term for a VPS server. This is required in order to have enough time to return the server to the Data Center in the event of non-payment of the next month’s server rent.

If the payment of the invoice for the next month’s rent is not made within 7 days before the end of the rental term, the server will be blocked for 24 hours; afterwards, the Company returns the server to the Data Center or passes the server to other users without a chance to restore the Client’s data.

VPS, General Hosting, WordPress Hosting and Joomla Hosting shall be unblocked upon receipt of the full payment within 24 hours.



The Subscriber agrees to use the VPSTRUST Website and Services in compliance with all stipulations in the Subscription Contract.

The Subscriber also agrees to respect all legal provisions in effect.

8.1 – Content Dissemination by Subscriber

The Subscriber is exclusively responsible for the Content he or she disseminates via our Services.

For all useful purposes, it is specified that the Subscriber remains the sole editor of the Content he or she edits. VPSTRUST.com in any case can not be considered an editor of Websites created by our Subscribers via these Services and is not responsible for the Subscribers’ website contents (hyperlinks and any type of code included).

When disseminating Content and code, the Subscriber agrees to respect all legal and statutory provisions in effect.

In this regard, the Subscriber agrees not to disseminate Content, regardless of their nature or form:

  • justifying crimes against humanity or war crimes, Nazism, crimes or offenses, protesting against the existence of crimes against humanity or acts of genocide, violating human dignity or other offenses;
  • inciting violence, pornography, pedophilia, or intending to harm minors;
  • prejudicial to the public order and moral standards;
  • considered to be libelous, defamatory, insulting, misleading, slanderous, or outrageous toward a third party, physical or moral person;
  • involving acts of counterfeit, unfair competition or parasitism;
  • of a racist or xenophobic nature, negating genocide, harmful to the honor or reputation of others, inciting discrimination, hate or violence towards a person or group based on their origins, sex, color, marital status, ancestry, state of health, disability, genetic characteristics, morals, real or assumed sexual orientation, age, political opinions, union activities, real or assumed membership to an ethnicity, nation, race or religion;
  • considered as an invasion of privacy, revealing personal information about individuals or groups, or infringing on image reproduction rights of outside individuals;
  • containing viruses, worms, Trojan horses, and any other items (file, software program, or other) of a destructive nature that may suspend, destroy or limit the functionalities of any computer or computer network closely or remotely connected to VPSTRUST activities;
  • threatening a person or group;
  • inciting crimes, offenses or acts of terrorism;
  • violating secrecy of correspondence; or
  • allowing a third party, directly or indirectly, to obtain pirated software, hacker programs or archives, viruses and other logic bombs and, more generally, any software or other program or application infringing on the rights of others and compromising the security of individuals and goods.

The Subscriber also agrees not to create hypertext links to other websites that do not respect these same principles.

Furthermore, concerning sites presenting products and e-commerce sites, the Subscriber agrees to:

  • not distribute, reproduce, display, publish or otherwise commercialize products whose commercialization is strictly prohibited, in particular animal species and animal parts, firearms and explosives, cultural property, embargoed goods, stolen property, credit cards, Identification cards or documents issued by the government (ID cards, passports, birth certificates), lottery tickets, tickets or contracts (resale of travel contracts without rights), illegal decoders, drugs and associated objects, illegal surveillance equipment, counterfeit currency, coins and stamps, financial instruments (stocks, bonds, titles, deeds and other certificates), postage meters, banned or regulated merchandise, burglary tools (lock-picks, motor vehicle master keys), controlled substances, human organs or any other human body part, hazardous and illegal substances, tobacco and associated products;
  • carefully read the contracts, regulations and terms of sale pertaining to each product as they are likely to restrict the rights of the Subscriber to sell mentioned products on his or her Website; and
  • verify that commercializing mentioned products is not restricted by the administration.
    The Subscriber will also ensure to prevent anyone to use his web account to perform any type of hackers’ attack to the server host or to other external hosts. The Subscriber will be the unique responsible for the mentioned hackers’ actions performed through his account.

Any breach of the present obligations shall be deemed grounds for suspension or termination of the Subscription Contract or removal of the Content by VPSTRUST in compliance with articles 13 and 14 of the present Terms of Use.

8.2 – Email Accounts Used by the Subscriber

At the time of registration, the Subscriber provides VPSTRUST with the email address he or she wishes to use within the framework of the Subscription. This email address is the Subscriber’s main email address (the Main Email Address). VPSTRUST communicates with the Subscriber through this address.

If the Subscriber wishes to change the Main Email Address, he or she must inform VPSTRUST immediately and modify this address in their personal information pages.

The Subscriber therefore agrees to regularly consult the messages sent by VPSTRUST to this address. All communications sent from VPSTRUST to the Main Email Address of the Subscriber is reputed as having been received and read by the Subscriber.

VPSTRUST uses this mailbox to send two types of mail:

  • Mail containing technical information. Considering the important nature of these messages for maintaining the VPSTRUST/Subscriber relationship – accepted by the Subscriber – it is impossible to unsubscribe from this mailing list; and
  • Mail containing customer service information (software development, new services, etc.). For this type of mail, the Subscriber is free to unsubscribe from this mailing list at any time using the link provided for this purpose in all of the messages sent to the Subscriber.

At the Subscriber’s request, VPSTRUST can provide one or several mailboxes to the Subscriber depending on the services to which he or she is subscribed (the “VPSTRUST Email Accounts”). This mailbox service gives the Subscriber sole rights to the capture, consultation and transmission of computerized documents or electronic messages.

The misuse of VPSTRUST Email Accounts will be considered as a violation of these Terms of use and may lead to the cancellation of the Subscription Contract.

Sending unsolicited commercial email or “spam”, such as sending unsolicited commercial emails from the VPSTRUST mailbox, especially to solicit personal information, sending repeatedly to the same address from the VPSTRUST Email Account, email threats or attacks, or email containing false or misleading content, a false return address or erroneous path of transmission in an email sent from an VPSTRUST server is particularly considered as abuse of Email Accounts.



9.1 – Continuity of Services

VPSTRUST commits to do everything necessary to insure the continuity of our Services for Subscribers, in accordance with articles 9.3, 12, 13 and 14 of the present Terms of Use.

VPSTRUST must exercise due care with regard to the Subscriber.

VPSTRUST cannot be held responsible for the quality of services provided by our Partners insofar as the Subscriber has freely entered into a contract for this service with a Partner.

9.2 – Connection of Subscribers with Partners and Internet Solution Centers

VPSTRUST offers the services of third party Partners and Internet Solution Centers for our Subscribers from among our network of qualified professionals.

The Subscriber is free to abstain from or enter into contracts with the interested Partner or Internet Solution Center.

In any event, if the Subscriber and Internet Solution Partner establish a contractual relationship for any reason, VPSTRUST should be considered as a third party in this contractual relationship, exercising no control over the services of our Partner with whom we hold no employee-employer relationship.

9.3 – Hosting Services

The Website created by the Subscriber is hosted on VPSTRUST servers.

These servers are accessible 24 hours a day, 7 days a week, subject to the application of the stipulations of the present article and articles 12, 13, and 14 of the present Terms of Use.

VPSTRUST reserves the right to interrupt Services at any time, without being held liable and without refund:

  • in the event of a computer system, software or other server equipment failure;
  • for maintenance and/or development reasons, and in particular for the modification of features, or technical infrastructures of our providers.

The Subscriber expressly accepts that a reference indicating that VPSTRUST hosts his or her Website be placed on his or her Website, so that VPSTRUST is in a position or respect the obligations to which we are subject as a Website hosting service. The Subscriber agrees to make sure that this reference is always visible by Internet users and not to hide this reference using any possible method/technique.

9.4 – Notification Procedure

If users observe illicit Content and wish to have it removed, they are encouraged to inform VPSTRUST by means of the notification system provided for this purpose on the site www.VPSTRUST.com.

The user reporting illicit Content must provide VPSTRUST with all the necessary information either by email or using the form available on the site www.VPSTRUST.com. This information may include but is not limited to:

  • The date of notification;
  • Their first and last name, profession, place of residence, nationality, date and place of birth if a physical person;
  • Their corporate structure, company name, corporate headquarters and entity or organ representing them if a moral person;
  • The description and precise location of the contentious material;
  • The reasons why the content should be removed, including factual and legal grounds;
  • The copy of the communication addressed to the author or editor of the contentious content requesting its removal, modification or suspension, or proof demonstrating that it was not possible to get in touch with the author or editor.

Upon receiving this type of notification, VPSTRUST can immediately and legally remove the Content presumed to be illicit in accordance with the legislative provisions in force. VPSTRUST can also request that the Subscriber who provided this Content supply any elements allowing them to justify the licitness of this provision.

If VPSTRUST receives a notification pointing out content referencing crimes or offences, crimes against humanity, inciting racial hatred or relating to child pornography, VPSTRUST will notify the proper authorities.

A User presenting Content as illicit to VPSTRUST, knowing that this information is inexact, in the aim of having said Content removed, may be held liable.



10.1 – VPSTRUST Intellectual Property Rights

The sites www.VPSTRUST.com, its subdomains and their local versions (.FR, .IT, .ES, .CO.UK, .CA, etc.) are the exclusive property of C2 SRL.

All material protected by intellectual property rights and made available by the Subscriber remain the exclusive property of VPSTRUST.

VPSTRUST Subscribers acknowledge and accept that the VPSTRUST websites and their content – including but not limited to the text, software, music, sounds, photographs, videos, designs or any other material contained in the advertisements and any other information of a commercial nature produced and presented by the sites – are subject to protection by intellectual property rights (trademarks, copyrights, graphics, templates, or patents). Subscribers are not authorized to copy, use, reproduce, distribute any or all of the sites and/or their content or produce creations derived from any or all of the sites and/or their content without the express written agreement of VPSTRUST.

With relation to the intellectual property rights regarding Website creation using the graphic charters offered with VPSTRUST plans, VPSTRUST concedes by these present Terms of Use the necessary copyrights for their use by the Subscriber for the entire world and for the duration of the Subscriber’s Subscription Contract, for as long as he or she is subscribed to VPSTRUST Services. In accordance with E.U. regulation of the Intellectual Property Code, the present transfer includes the rights to the duplication, representation and adaptation of the graphic design purpose-built for the Subscriber (the Elements).

It is specified that the surrendered rights include:

  • The right of reproduction, in particular the right to reproduce, by any means, any or all surrendered Elements, download said Elements on any current or future formats and mediums, magnetic or digital, and in particular multimedia materials, permitting public access through any form of public communication;
  • The right of representation, in particular regarding the right of public access to any or all surrendered elements through any form of public communication;
  • The right of adaptation, to wit: The right to adapt, by any means, any or all surrendered Elements, the right to correct any data or errors in said Elements;
  • The right to translation and to have any or all surrendered Elements translated in any language, and the right to reproduce said results in accordance with the reproduction conditions mentioned in the present article.

10.2 – Subscriber Intellectual Property Rights

All material likely to be protected by intellectual property rights and provided by the Subscriber on his or her own Website remains the exclusive property of the Subscriber.

The Subscriber guarantees that he or she owns, or holds without restriction, all authorizations required in terms of intellectual property rights to use protected material on his or her Website. In this regard, the Subscriber protects VPSTRUST from all claims and/or actions which anyone may bring against us regarding the ownership of this Content, as well as any damages, whether direct or indirect, that VPSTRUST may suffer as a result.

VPSTRUST cannot be held responsible for incidents which may ensue from the diffusion of said Content by the Subscriber.

In the hypothesis of the Subscriber’s noncompliance with the present article, VPSTRUST reserves the right to remove the contentious Content, close the concerned Website, as well as cancel the Subscription Contract in accordance with the conditions described in the present Terms of Use.

10.3 – Use of Subscriber references and information

Accepting the present Terms of Use implies that the Subscriber authorizes VPSTRUST to use his or her contact information, including the Subscriber’s Website address – to which a hypertext link may be created – for commercial purposes.

Likewise, the Subscriber allows VPSTRUST to use this information in the “Testimonials” section of the VPSTRUST site.

The Subscriber expressly authorizes VPSTRUST to reproduce his or her logo or any other material from the Subscriber’s Website that is protected by the framework of intellectual property rights.

The conditions of use concerning the Subscriber’s contact information and Website elements in the “Testimonials” section of the VPSTRUST site can be specified in writing by VPSTRUST upon the express written request of the Subscriber.

The Subscriber has the right to refuse this use by providing VPSTRUST with his or her refusal in writing.



11.1 – Collected Data

To use the VPSTRUST site and the Services we offer, Subscribers and Users are asked to provide VPSTRUST with personal information concerning said Subscribers and Users.

Subscribers and Users must provide the required data during the registration procedure in the mandatory fields (the “Data”) to use VPSTRUST Services.

In the absence of required data, registration for VPSTRUST Services cannot be completed.

11.2 – Purpose

Data provided at the time of registration on the VPSTRUST Website and the during the use of our Services will be used for the following purposes:

  • Accessing Services;
  • Sending VPSTRUST newsletters;
  • Preparing bills/invoices;
  • Producing statistics about the use of the VPSTRUST website;
  • Improving marketing and promotional efforts as well as the content and offers of the VPSTRUST site;
  • Receiving custom offers.

11.3 – Data Treatment

The Data is intended for use by VPSTRUST personnel for site and Service management purposes only.
Under specific circumstances, VPSTRUST must disclose this Data to judicial authorities upon request.

11.4 – Data Conservation

VPSTRUST stores Data for a period of time that is strictly necessary to perform the aforementioned purposes. Beyond this period, the Data is exclusively stored for statistical purposes and will not be exploited in any way.

VPSTRUST is also obligated to store the data to allow for the identification of users who provide illicit content for the purpose of transmitting this data to competent authorities upon judicial requisition, excluding all third parties, in accordance with the conditions authorized by law.

11.5 – Data Transfer

Within the normal framework of our activities, VPSTRUST collects and treats information concerning Subscribers and Users in the E.U. countries. It is possible that some information is hosted by a technical service located in the United States of America, the role of said service being strictly limited to a technical information storage service. In this hypothesis, it is specified that this service will not use this Data in any manner.

11.6 – User and Subscriber Rights

Subscribers and Users have the rights of access, rectification, deletion, and opposition of their personal Data. If Subscribers or Users wish to consult the Data provided by VPSTRUST, cancel his or her subscription to any or all Services, to the newsletter or any other service, he or she can (i) consult the Data and/or make the necessary modifications in said Data in his or her personal information pages, or (ii) make a request, by registered letter with acknowledgement of receipt, to the following address: VPSTRUST – Customer Service – via P. Ferraroni 9, 26100 Cremona, Italy.

Similarly, Subscribers and Users can also demand that inaccurate, incomplete, ambiguous or out of date personal Data be rectified, completed, clarified, updated or deleted.

Furthermore, Subscribers and Users have the right to object that his or her personal Data be treated or transferred by making a request, by registered letter with acknowledgement of receipt, at the aforementioned address. Certain Data being necessary for the use of Services, Subscribers and Users wishing to object to the treatment of their Data will not be able to use Services.

11.7 – Cookies

We use persistent cookies to support a smooth user experience. This cookie remains on your computer after you close your browser and may be used by your browser on subsequent visits to our websites. We also use cookies to better understand how you interact with our websites and services and to improve our websites and services overall.
If you do not wish to have cookies placed on your computers, please set your browsers to refuse cookies before visiting our websites and using our services.

11.8 – Security

VPSTRUST commits to maintaining the confidentiality and integrity of any personal Data collected from the Subscriber or User.



VPSTRUST is not responsible for the Content hosted via Subscriber Websites.
As a reminder, VPSTRUST has no control, in any form, over the nature and characteristics of the data that may pass through or be stored via our Services. In this regard, VPSTRUST will not be held responsible for:

  • The content of messages sent by the Subscriber by means of VPSTRUST Services;
  • Damage caused by the loss, alteration or fraudulent access to the data stored and/or hosted by VPSTRUST.

For all practical purposes, it is specified that VPSTRUST is not the editor of Subscriber Websites and, consequently, VPSTRUST cannot be held responsible for any reason in this regard.

Furthermore, VPSTRUST cannot be held responsible in any manner whatsoever for any damage, no matter the nature, caused directly or indirectly from any service performed by one of our Partners, in accordance with the stipulations of article 9.2 of the present Terms of Use.

VPSTRUST will not be held responsible for any indirect damage, such as the loss of income, clientele, data, any financial or commercial damage, commercial disruption, loss of profit or any immaterial damage.

VPSTRUST will not be held responsible for content available on other sites or Internet sources accessible through hypertext links inserted on the site (and in particular owing to advertisements, products, services or any other information).

In accordance with the provision of articles 9.3 and 13, VPSTRUST reserves the right to remove or suspend access to any Content after receiving a notification from a Subscriber or third party, or if we have actual knowledge of the flagrantly illicit Content. VPSTRUST will not be held liable for in consequence of this removal or suspension.

VPSTRUST is not able to guarantee Subscribers that no errors will occur while using the site. VPSTRUST does not guarantee that the obtained results, information and services will be free of defect or error.

Moreover, VPSTRUST is dependent on the quality of the Internet network. Consequently, VPSTRUST does not guarantee the reliability of our Services and does not correct faults observed on the Internet network. Thus, VPSTRUST will not be held liable for difficulties in the diffusion of Content or, more generally, for any disruption of the Internet network affecting the use of our Services. VPSTRUST makes no guarantees concerning the diffusion conditions, diffusion quality, transmission and accessibility of Content.



If VPSTRUST is notified in accordance with the conditions of article 9.3 that the Content diffused by the Subscriber does not comply with the stipulations of the present Terms of Use, VPSTRUST has the right to immediately remove the alleged illicit Content.
VPSTRUST also has the right to block the Subscriber’s access to any or all Services or suspend the Subscriber’s account at any time and without compensation for any period of time VPSTRUST deems appropriate.

Insofar as is possible, VPSTRUST will notify the concerned Subscriber about the removal of the Content or the suspension of his or her account and the reasons prompting this removal or suspension.



14.1 – Cancellation

In case of the Subscriber’s noncompliance with the obligations of the present Terms of Use, the Subscription Contract can be terminated by VPSTRUST at any time after formal notice by registered letter with acknowledgment of receipt remaining unsuccessful at the expiration of a ten (10) day time period, without the Subscriber being able to claim any penalties.

14.2 – Deactivation

When the Subscriber voluntarily decides to unsubscribe from all of the Services he or she is subscribed to and/or when the Subscription Contract is terminated in accordance with the conditions outlined in article 14.1 of the present Terms of Use, VPSTRUST can proceed to the deactivation of the concerned Subscriber’s Website(s) for a period of twelve (12) months before the final destruction of the data relating to said Website(s).

At the expiration of this twelve (12) month period, and excepting the conclusion of a new Subscription Contract respecting all of the obligations stipulated in the present Terms of Use, the data will be permanently destroyed by VPSTRUST.



All stated above terms are applicable to our free packages. For free package, there is no guarantee regarding service quality, speed and uptime. Specially, VPSTrust reserves the right to alter, update or remove the package at anytime and solely at our discretion. All amendments will be announced to you prior to the valid day for your convenience. If you do not agree to any changes, you must terminate your subscription within 10 business days prior to the valid date. All continued applicants constitutes your agreement to all changes made in VPSTRUST terms of use. In case of deleted package, we take no obligation about your website after announcement. 


Reminder code is required for all free hosting users:

For free hosting users, you must embed a reminder code issued by VPSTrust into your website. The code is to help us serve you better by introducing new features which foster your website performance and provide kindly reminder if your web host needs more powerful features. The code is compulsory for all website with free hosting service. We reserve the right to suspend the service if you do not conform to the terms & conditions.  

Free hosting service is only maintained for active website.  

Free hosting account will be suspended if the registered website is not active after 15 days of subscription.



16.1 – Force Majeure

Any event relating to a case of force majeure, such as is normally defined by case law, suspends the rights and obligations of the parties. In the case where the events persist beyond a two (2) month time period from the time of incidence, the parties can terminate the Subscription Contract with no penalties by means of a registered letter with acknowledgment of receipt notifying the facts in question and the date of incidence of the force majeure.

16.2 – Partial Invalidity

The present Terms of Use remain valid and in force, even if one or more clauses are invalid.

16.3 – No Partnership

The parties remain independent of one another. No stipulations in the present Terms of Use constitute a partnership agreement, warranty, joint venture, representation or employee-employer relationship between the parties.

16.4 – Confidentiality

VPSTRUST and the Subscriber, as well as their associates, respectively promise to keep confidential – for any and all reasons – all documents, software, know-how, data, and material and immaterial information, communicated by the other party to carry out the present Terms of Use for the length of the Subscription Contract and one (1) year after its expiration and not to use these materials or have them used outside of the requirements of the Subscription Contract.

This commitment remains in effect during the deactivation of the Subscriber’s Website.

16.5 – Transfer of Subscription Contract

The Subscriber cannot transfer the Subscription Contract, or any part thereof, to a third-party person in any form, by onerous or free title, or let a third-party person profit from the advantages of the subscription or be replaced by a third-party person for the fulfillment of obligations, without the prior express approval of VPSTRUST.

In order to fulfill our engagements, VPSTRUST reserves the right to surrender, transfer or give a third-party person or entity, in any form, any or all rights and obligations in the present Terms of Use or use a third-party replacement for the fulfillment of any or all of the rights and obligations in the present Terms of Use.

16.6 – Notification / Complaint

Unless otherwise indicated, any complaints and/or comments from the Subscriber or a User must be addressed to VPSTRUST by registered letter with acknowledgment of receipt at the following address:

Customer Service
via P Ferraroni 9
26100 Cremona

16.7 – Applicable law and Competent jurisdiction

The present Terms of Use are subject to EU law, no matter where the Subscription Contract is concluded.

In case of dispute, and after an attempt to reach an amicable solution, the court having express jurisdiction is that of Cremona, Italia.